I have heard that it is difficult to work with factories outside the USA?

Royal Gemstar Corporation has a full staff that is fluent in English and committed to providing exemplary service and support to its global clients. Royal Gemstar communicates with our clients via email, telephone, and fax to insure clients are in touch with the status of their orders and business transactions.

How do I know my exclusive designs will not be copied?

Royal Gemstar protects designs submitted by our clients and is prepared to sign an agreement which pledges confidentiality and exclusivity with all new clients.

What diamond quality does Royal Gemstar use in its fine jewelry?

Our standard quality for fine jewelry that's crafted in 18K white gold is hand set diamonds that are H-I in color and SI clarity. 900 fine platinum jewelry is set with diamonds that are G in color and VS clarity. However, we work with our customers to accommodate their needs.

Can I buy semi- mounted engagement rings, if I already have those diamonds?

Absolutely. In fact, the majority of Royal Gemstar engagement rings are sold as mountings--as we realize that most buyers like to have a special hand in personally selecting the center stone for that all important ring.

Can I substitute gemstones for the diamonds?

Often the diamonds that you see in Royal Gemstar rings, bands, earrings, or pendants can be replaced by other precious gemstones such as rubies or sapphires. Please contact us for details regarding availability and price.

Can I design the engraving on Royal Gemstar rings?

Each Royal Gemstar ring is 100% hand-engraved from start to finish, ensuring a truly one-of-a kind piece. Custom ordering is always available to qualified clients.

Does Royal Gemstar utilize modern technology in its production?

Yes, where appropriate Royal Gemstar employs the latest technology, including cad cam, microscope setting, and laser welding.

After ordering, how long does it take to receive my fine jewelry?

After ordering your jewelry from Royal Gemstar, the standard delivery time is 6 weeks. The production time is directly related to the time-consuming workmanship and handcrafting that goes into each and every piece of jewelry produced by Royal Gemstar.